Reference

What You Need to Know Before You Use pk71

Using pk71 means you accept the terms set out here. Access to our platform, including deposits via bKash, Nagad, or Rocket, depends on your local law and whether your region is eligible — we do not override local legal requirements.

Eligibility by local lawAccount holder responsibilityBangladesh access conditionsbKash, Nagad, Rocket coveredPolicy updates notified
pk71 What You Need to Know Before You Use pk71
ACCOUNT SECURITY PRACTICES

How We Handle Data, Cookies and Account Security

Your account data is stored securely and used only for the purposes described in our privacy policy — account management, payment processing via bKash, Nagad, or Rocket, and fraud prevention. We do not sell your personal data to third parties. You can request a copy of the data we hold, ask us to correct inaccuracies, or ask us to close your account through the channels listed above.

Data Handling

We collect only what is needed to run your account and process payments. Your bKash, Nagad, or Rocket wallet details are used for transaction verification only — not stored in plain text.

Cookie Policy

We use cookies to keep your session active and to understand how the platform is used. You can manage cookie preferences through your browser settings at any time.

Account Security

Account access uses OTP verification tied to your registered mobile number. If you suspect unauthorised access, contact support immediately so we can freeze the account and investigate.

Data Requests

To request your data, correct a detail, or ask for account deletion, email us with your account ID. We aim to respond within the timeframe required by applicable law in your region.

LEGAL CONTACT PATHS

Reach Us on a Legal or Account Query

If you have a question about how these terms apply to your account — or you need to dispute a decision related to eligibility, wallet verification, or account status — our support team handles legal queries through the channels below. Give your registered account details and the specific issue so we can route it correctly.

Live Chat Reach the support team directly through live chat on the pk71 site. Available for account, eligibility and wallet verification queries during staffed hours.
Email Support Send detailed legal or account queries by email. Include your account ID and the wallet type — bKash, Nagad, or Rocket — so our team can locate your record quickly.
Account Help Centre The Help Centre inside your account holds policy articles, verification steps and escalation paths for disputes — accessible on mobile without needing to contact support first.

Common Legal Questions About Your Account

These are the legal questions we hear most often. If your question is not covered here, reach us through live chat or email with your account ID ready.

Access depends on your local law and eligible regions. We do not override local legal requirements — it is your responsibility to confirm that using this platform is lawful where you are.

We pause the account for verification. You will need to submit identity documents showing your name matches the registered wallet. Support handles this through live chat or email.

No. Every wallet — bKash, Nagad, or Rocket — must belong to the account holder. Third-party wallets are not allowed, and accounts found using them may be suspended pending review.

Email support with your account ID and a written data request. We will respond within the timeframe required by applicable law and provide the data in a readable format.

We post updated terms here and, where practical, notify you through your registered contact. Continuing to use the account after the effective date counts as acceptance of the revised terms.

Contact support through live chat or email before the change date you object to. We will process the closure and confirm once your account and any pending wallet transactions are resolved.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.