Reference

How pk71 Handles Your Personal Information

When you open an account with pk71, we collect only what we need to run your account and process your payments through bKash, Nagad, and Rocket. This policy explains exactly what we collect, why we collect it, and what you can do about it.

Account Data ProtectionPayment Channel PrivacyYour Right to AccessData Retention Policy
pk71 How pk71 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Security and transparency sit at the centre of how we run accounts at pk71. Here is what we actually do to keep your information safe and your account under your control.

Encrypted Account Storage

Your account details and payment identifiers — including bKash and Nagad references — are stored with encryption at rest. Access is logged and restricted to authorised staff only.

Cookie and Session Data

We use session cookies to keep you logged in and to track which pages load correctly on your device. You can clear cookies at any time through your browser or mobile settings without losing your account data.

Retention and Deletion

We keep your account data for as long as your account is active and for a reasonable period after closure, as required by our operational obligations. You can request deletion by contacting support directly.

Data Correction Requests

If any information on your account is wrong — contact details, wallet identifiers, or account name — write to support with the correction. We verify the request against your registered account and update the record.

PRIVACY CONTACT

Reach Us About Your Data

If you want to review, correct, or remove personal data from your pk71 account, our support team handles these requests directly. You can reach us through the channels below. We aim to respond to data requests within a reasonable period, and we will confirm receipt of your request when it arrives.

Team online

Live Chat

Open the chat window from any page on pk71. Available for account and data queries; a support agent will pick up your request and log it.

Email Support

Write to our support address for formal data requests, including access requests, correction requests, and account closure with data removal.

Help Centre

The Help section on pk71 covers common privacy questions — how data is stored, how payment details are handled, and how to submit a formal request.

Common Questions About Your Privacy at pk71

Straightforward answers to what our account holders ask about data, cookies, and their rights.

We collect your name, email address, and the payment identifiers for wallets like bKash, Nagad, or Rocket that you link to your account. We collect only what is needed to run your account and process transactions.

We do not sell or share your personal data with third parties for marketing. We may share data with payment processors — such as bKash or Nagad — only to complete transactions you have authorised from your account.

Contact our support team by live chat or email and request a data summary. We will confirm what information is stored on your account and send the details to your registered email address.

Yes. Write to our support team with a deletion request. We will process it in line with our retention obligations and confirm when the deletion is complete. Some data may be retained as required by our operational rules.

Session cookies keep you logged in while you browse. Analytics cookies help us understand which pages load well on mobile. You can manage or clear cookies through your browser settings without affecting your account.

Yes. Payment identifiers like your bKash or Nagad account reference are stored encrypted and used only to route withdrawals you request. We never store your wallet PIN or password at any point.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.