Reference

Terms That Govern Your pk71 Account

These terms set out what you agree to when you open and use a pk71 account — covering deposits through bKash, Nagad, and Rocket, withdrawal conditions, and account conduct.

Account eligibility appliesbKash, Nagad, Rocket coveredWithdrawal conditions applySubject to local lawTerms may be updated
pk71 Terms That Govern Your pk71 Account
TERMS CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms is unclear — or if you need to raise a dispute about a transaction made via bKash, Nagad, or Rocket — our support team is available through the channels below. Have your account number and the wallet reference ready when you get in touch, as this speeds up the review process significantly.

Team online

Live Chat

Start a live chat session directly from your account dashboard. Quote your registered wallet number so the agent can pull up your transaction record straight away.

Email Support

Send a detailed message to our support address. Include your account ID, the payment method used — bKash, Nagad, or Rocket — and a brief description of the terms question.

Help Centre

Our on-site help section carries the current version of these terms and a full transaction FAQ. Check there first for answers on wallet matching and withdrawal conditions.

HOW WE HANDLE THIS

Account Security and Terms Enforcement

Enforcing these terms fairly protects every account on the platform. When disputes arise — particularly around bKash or Nagad withdrawal requests — we follow a documented review path so you know where your case stands at each stage.

Wallet Ownership Verification

Before any withdrawal clears, we confirm the destination bKash, Nagad, or Rocket number belongs to the account holder. This step protects your funds from misdirection.

Account Activity Records

We keep a log of deposit and withdrawal activity linked to your wallet transactions. You can request a copy of your account history through live chat at any time.

Terms Update Notification

When these terms change in a material way, we notify you via your registered account before the update takes effect. Minor clarifications may be made without separate notice.

Dispute Resolution Path

Raise a formal dispute through live chat or email. We aim to acknowledge within one business day and resolve wallet-related cases once verification documents are received.

Common Questions About These Terms

These questions come up regularly when account holders review the terms for the first time. If your question is not here, live chat can connect you to a support agent who handles account and wallet policy queries directly.

Yes. All three wallet payment methods fall under the same account terms. Each transaction is also subject to the individual wallet provider's own conditions alongside ours.

You can raise a formal dispute via live chat or email. Quote your account ID and the wallet reference number. We review each case against the verification records we hold.

Depending on the nature of the breach, we may suspend the account, request additional verification, or close it entirely. Any wallet balance held at that point undergoes a review before release.

Material changes are communicated to your registered account before taking effect. The current version is always available on this page, with the latest revision date shown at the bottom.

Yes. Access and account eligibility depend on your local law and the regions we currently serve. If local law restricts online gaming services, these terms do not override that restriction.

No. Each person may hold one account only. Duplicate accounts are closed under these terms, and any associated wallet transactions — whether via Nagad, Rocket, or bKash — are reviewed before any balance is returned.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.